EltegraAI Privacy Policy

Last Updated: January 22, 2025

This Privacy Policy describes and explains how EltegraAI ("EltegraAI", "we", "our", "us"), as the data controller, collects and processes information relating to individuals ("Personal Data").

What is covered by this Privacy Policy?

This Privacy Policy applies to and covers the processing of Personal Data which may be collected by EltegraAI when you visit and/or interact with our website https://www.eltegra.ai/ (hereinafter - the "Website"), use our services, contact us via email or phone, or in other cases as described below where we act as the controller of your Personal Data.

Introduction

EltegraAI is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our software testing and quality assurance platform.

Information We Collect

Personal Information

While interacting with our Website or applying for a job, please be sure you do not send us any special or sensitive categories of personal data (e.g., data revealing your racial or ethnic origin, political opinions, religious or philosophical beliefs, etc.). We do not collect any special or sensitive categories of Personal Data. We collect information that you provide directly to us, including:


  • Name and contact information

  • Account credentials

  • Company information

  • Usage data and preferences

  • Payment information

Technical Data

We automatically collect certain information when you use our platform:

  • Log data and analytics

  • Device information

  • IP addresses

  • Browser type and settings

  • Platform usage statistics

  • Testing data and results

How We Use Your Information

We use the collected information for the following purposes:

  1. Providing and maintaining our services

  2. Improving and personalizing user experience

  3. Processing payments and transactions

  4. Sending administrative communications

  5. Analyzing platform usage and trends

  6. Ensuring platform security and preventing fraud

  7. Complying with legal obligations

Data Protection and Security

We implement appropriate technical and organizational measures to protect your data:

  • SOC 2 Type 2 certified application and data center

  • Encryption of data at rest and in transit

  • Regular security audits and penetration testing

  • Access controls and authentication measures

  • Secure data backup and disaster recovery procedures

Data Sharing and Third Parties

We may share your information with:

  • Service providers who assist in platform operations

  • Business partners for integration purposes

  • Legal authorities, when required by law

  • During business transfers (mergers, acquisitions, etc.)

We do not sell your personal information to advertisers or other third parties.

Your Rights and Choices

You have the right to:

  • Access your personal information

  • Request correction of inaccurate data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Export your data

  • Restrict the processing of your information

International Data Transfers

We may transfer your data to servers located outside your country of residence. We ensure appropriate safeguards are in place through:

  • Data processing agreements

  • Standard contractual clauses

  • Privacy Shield certification (where applicable)

  • Regional data storage options

Data Retention

We retain your information for as long as necessary to:

  • Provide our services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect or maintain information from children under 13 years of age.

The Use of Cookies

Our Website uses cookies. Cookies are small text files placed on your device by the website you visit. Cookies and information contained in cookies may be used to make the websites perform more efficiently, understand how visitors use the website, detect and prevent security threats.

We use the www.squarespace.com platform to host our website. Squarespace.com Privacy Policy is available at https://www.squarespace.com/privacy .  Information about types of cookies placed at websites built with and hosted at Wix.com is available here. On our website, the following types of cookies are placed: 

Analytical cookies. Our website uses analytical cookies and Google Analytics as a third-party service provider. More information and privacy policy are available at https://support.google.com/analytics/answer/6004245?hl=en
To disable Google Analytics in your browser, please follow the link: https://tools.google.com/dlpage/gaoptout?hl=en

You can manage and control your cookies through your browser settings. More information on how to manage and administer cookies in your browser can be found at:

Please note that disabling some types of cookies may affect your experience on our website and limit access to certain features.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the new policy on our website

  • Sending an email notification

  • Displaying a notice on our platform

Contact Us

For questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

This Privacy Policy was last updated on January 22, 2025. Your continued use of our services after any changes to this Policy constitutes acceptance of those changes.